Use this page to find phone, fax or email contact information,
or email us your feedback.

Claims
Claimant Service Centre freephone: 0800 101 996
Treatment injury and patient safety freephone: 0800 735 566
Treatment injury fax: (04) 918 7672
Sexual abuse (sensitive claims) freephone: 0800 735 566
Sexual abuse (sensitive claims) fax: (04) 918 7577
Accidental death freephone: 0800 222 075
Claims email: claims@acc.co.nz

Businesses
Employer freephone: 0800 222 776
Self-employed freephone: 0508 4COVER (0508 426 837)
Tax agents and financial advisors freephone: 0800 222 991
Freefax: 0800 222 003
Email: business@acc.co.nz

Injury Prevention
For publications freephone: 0800 844 657
ACC Injury Prevention unit phone: (04) 918 7700
Email: thinksafe@acc.co.nz

Debt management
Freephone: 0800 PAY LEVIES (0800 729 538)
Fax: (04) 918 7467

Customer Support Service (Concerns and complaints)
Freephone: 0800 650 222 (Monday – Friday, 8am to 5pm)
Email: complaints@acc.co.nz
Free fax: 0800 750 222
If calling from overseas: +64 7 957 5989
If faxing from overseas: + 64 7 957 5934
Address: Freepost 264, PO Box 892, Hamilton

Preventing fraud
Freephone: 0800 372 830
Fax: (04) 918 4060
Email: fraud@acc.co.nz

Media enquiries
Laurie Edwards
Senior Media Advisor
Phone: (04) 918 4119 or 027 447 0255
Email: laurie.edwards@acc.co.nz

General enquires
Phone: (04) 918 7700
Fax: (04) 918 7701
Email: information@acc.co.nz